“PNT has been the most efficient, reliable partner I have worked with. I have managed departments at Fortune 100 and Higher Education institutions. I highly recommend their services and hope to partner with them again.”
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Pitney Bowes, a major Fortune 500 B2B services firm, sells multi-million-dollar business solutions contracts through its dedicated sales force. However, although services are sold and managed at the departmental/tactical level, contract amounts are so large that they required CFO/CEO approval. For this engagement, Pitney approached us to help develop and support a C-level awareness program to reduce attrition and minimize contract renewal issues.
Working together with Pitney, PNT
During the course of the two-year engagement, PNT’s efforts helped Pitney to
PNT helped Pitney:
Reduce attrition by over 10%, increase renewal rates by over 7%, and achieve ROI of over 120%